Drop Ins


Are you worried about your housing situation? Do you need some help, advice or support ? 

You can attend one of our drop in services, where you can speak to someone face to face about your concerns. 

The officer will advise you of your options and provide you with the information that you need to help resolve your situation.

The Wallich - 07824 991371

  • Monday to Friday 9am – 4pm, 12 Hanbury Road Pontypool NP4 6JL.

Platfform 01495 760390

  • Tuesday- Office, Indoor Market, Pontypool, 9:30am - 1pm
  • Wednesday- In-shops, Cwmbran, 9:30am - 1pm
  • Thursday- Office, Indoor Market, Pontypool, 9:30am - 1pm
  • Saturday- Office, Indoor Market, Pontypool, 10am - 2pm

These times and locations are subject to change, especially during the Covid 19 Pandemic.
For the most up to date details contact the provider directly on the numbers listed or contact The Gateway on 01495 766949 or via email Gateway@torfaen.gov.uk.

Torfaen Council

Welsh Government

Housing Support Grant


Citizens Advice